Privacy Policy

Introduction

Cloudfinch Information Technologies (“Cloudfinch,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at cloudfinch.com or engage with our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our website and services.

Information we collect

We may collect the following types of information:

Personal information you provide

• Name, email address, phone number, and company name when you fill out our contact form or schedule a consultation.
• Any additional information you voluntarily provide in messages or communications with us.

Information collected automatically

• Device and browser information (browser type, operating system, device type).
• IP address and approximate geographic location.
• Pages visited, time spent on pages, and navigation patterns.
• Referring URLs and search terms that led you to our website.
• Cookies and similar tracking technologies (see “Cookies” section below).

How we use your information

We use the information we collect to:

• Respond to your inquiries and provide the services you request.
• Communicate with you about our services, including sending follow-up emails related to your inquiry.
• Improve our website, services, and user experience.
• Analyze website usage and trends to enhance performance and content.
• Comply with legal obligations and protect our rights.

Cookies and tracking technologies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors come from. You can manage your cookie preferences at any time through the cookie preferences link in the footer of our website.

The types of cookies we use include:

• Essential cookies: Required for the website to function properly. These cannot be disabled.
• Analytics cookies: Help us understand how visitors interact with our website by collecting information anonymously.
• Marketing cookies: Used to track visitors across websites to display relevant advertisements.

How we share your information

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service providers: We may share information with trusted third-party vendors who assist us in operating our website and conducting our business (e.g., hosting providers, analytics services, email delivery services).
• Legal requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities.
• Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Data retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, comply with our legal obligations, resolve disputes, and enforce our agreements. When your information is no longer needed, we will securely delete or anonymize it.

Data security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• The right to access the personal information we hold about you.
• The right to request correction of inaccurate or incomplete information.
• The right to request deletion of your personal information.
• The right to restrict or object to processing of your information.
• The right to data portability.
• The right to withdraw consent at any time, where processing is based on consent.

To exercise any of these rights, please contact us using the details provided below.

Third-party links

Our website may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties and encourage you to review their privacy policies before providing any personal information.

Children's privacy

Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us and we will promptly delete it.

Changes to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact us

If you have any questions about this Privacy Policy or our data practices, please contact us at: